1. Browse & Add to Cart: Select your products and proceed to checkout
2. Payment: Complete payment via Interac e-Transfer (instructions provided at checkout)
3. Processing: Orders are processed same-day if placed before 2pm PST (Mon-Fri)
4. Shipping: Packages ship via Canada Post Xpresspost (2-4 business days)
5. Tracking: You’ll receive tracking information via email

Note: Weekend orders ship Monday morning (or Tuesday if Monday is a holiday)

• Free Shipping: On all orders over $150
• Delivery Time: 2-4 business days via Canada Post Xpresspost
• Packaging: Discreet, vacuum-sealed, smell-proof packaging
• Signature: Not required by default
• Coverage: Canada-wide shipping to all provinces

We accept Interac e-Transfer for secure, convenient payment.

How it works:

1. Complete your order at checkout
2. You’ll receive an email with e-Transfer instructions
3. Send payment via your online banking
4. Once confirmed, your order is processed and shipped

This method guarantees secure transactions for both you and us.

Every purchase earns Garden Points that you can redeem for discounts on future orders.

How to earn points:

• Earn on every order: Points are added automatically after your order ships
• Write a review: Share your experience to earn bonus points
• Newsletter signup: Subscribe for a welcome bonus on your first order
• Games & events: Play on-site games for a chance to earn extra points (daily cap applies)

How to check your balance:

• Log in and visit My Account › Points and Rewards
• Your current points balance and full earning history are shown there

How to redeem points:

• Add items to your cart and head to checkout
• You’ll see an “Apply Discount” option showing how many points you have and the dollar value
• Apply points to instantly reduce your order total

Tiered free gifts: You’ll also unlock free gifts at certain order totals — select your gift at checkout when eligible.

Yes, absolutely. We understand the importance of privacy:

• Smell-proof: All products vacuum-sealed
• Discreet packaging: Plain, unmarked boxes
• No branding: Nothing indicates the contents
• Secure sealing: Multiple layers of protection

Your privacy is our priority.