1. Browse & Add to Cart: Select your products and proceed to checkout
2. Payment: Complete payment via Interac e-Transfer (instructions provided at checkout)
3. Processing: Orders are processed same-day if placed before 2pm PST (Mon-Fri)
4. Shipping: Packages ship via Canada Post Xpresspost (2-4 business days)
5. Tracking: You’ll receive tracking information via email

Note: Weekend orders ship Monday morning (or Tuesday if Monday is a holiday)

• Free Shipping: On all orders over $150
• Delivery Time: 2-4 business days via Canada Post Xpresspost
• Packaging: Discreet, vacuum-sealed, smell-proof packaging
• Signature: Not required by default
• Coverage: Canada-wide shipping to all provinces

At Elephant Garden Co, we’re committed to providing premium cannabis products at competitive prices:

• Quality Assurance: All products tested and approved by our team
• Extensive Selection: Cannabis strains (Indica, Sativa, Hybrid), concentrates, edibles, CBD products, vapes, and mushrooms
• Expert Selection: We only sell products we’d use ourselves
• Trusted Source: BC-based dispensary with verified customer reviews on Reddit
• Customer Support: Available 9am-5pm PST daily at [email protected]

We accept Interac e-Transfer for secure, convenient payment.

How it works:

1. Complete your order at checkout
2. You’ll receive an email with e-Transfer instructions
3. Send payment via your online banking
4. Once confirmed, your order is processed and shipped

This method guarantees secure transactions for both you and us.

Cannabis Strains:

• Indica: Relaxing, calming effects – ideal for evening use
• Sativa: Energizing, uplifting effects – great for daytime
• Hybrid: Balanced effects combining both

Potency Grades:

• AAA: High quality, great value
• AAA+: Premium quality
• AAAA: Top-shelf, exceptional quality

Product Types:

• Flower: Traditional smoking/vaping
• Edibles: Longer-lasting effects, no smoking required
• Concentrates: High potency, fast-acting
• Vapes: Convenient, discreet
• CBD Products: Therapeutic benefits without the high

Need help? Contact us at [email protected]

Free Tiered Gifts:

• Unlock FREE gifts based on your order total
• Select your gift at checkout
• Multiple tiers available (check homepage for current offers)

Review Rewards:

• Write a review and earn store credit
• Share your experience and help other customers

Newsletter Bonus:

• Sign up for 10% off your first order
• Get exclusive deals and new product announcements

*Bulk items and bundles excluded from gift promotions

Yes, absolutely. We understand the importance of privacy:

• Smell-proof: All products vacuum-sealed
• Discreet packaging: Plain, unmarked boxes
• No branding: Nothing indicates the contents
• Secure sealing: Multiple layers of protection

Your privacy is our priority.

We print shipping labels using the exact address details you provide at checkout. Please double-check that your shipping address is correct when placing your order, as we cannot be held responsible for packages sent to incorrect addresses.

We cannot accept responsibility or provide refunds/replacements for orders that are lost due to:

Important Information:

We do not include a return address on packages. If your address is incomplete or incorrect, Canada Post will be unable to deliver your package and cannot return it to us. No refunds or replacements will be issued for incorrect address information.

Please carefully verify that:

If you notice an error in your shipping address immediately after placing your order, contact us right away before payment is processed so we can update your information.